Frequently Asked Questions
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Frequently Asked Questions
You’ve asked… We’ve answered!
Check out our frequently asked questions for each category!
Plumbing, Drainage & Maintenance
Q: What do we need to maintain on our hot water system?
A: It is recommended to open and release water from the PTR (Pressure & Temperature Relief) valve & ECV (Expansion Control Valve) every 3-6 months to ensure it stays in working order. When you release these valves, it prevents the moving parts from ceasing up, which allows the valves to operate correctly.
Roofing/Wall Cladding
Q: What could be causing that nasty mold patch that is growing on my hallway ceiling?
A: This could be caused by water penetrating the roof space from a number of places. For example, loose roof screws, flashings that have not been sealed correctly, decktites that are surrounding penetrations in the roof just to name a few.
Gas
Q: What’s causing my flame to turn from blue to orange on my gas cooktop?
A: If your gas cooktop burns with a blue flame but has orange tips, it implies that there’s a scarcity of oxygen around.
This will have to be properly adjusted to maintain a blue flame. This can also be caused my food blocking the jets, which will have to be cleaned out.
Watertanks
Q: How do I know what pump to use with my water tank?
A: This all depends on what use it is intended for.
For example, a 4 bedroom / 3 bathroom house would need a different pump compared to a 2 bedroom / 1 bathroom house.
We will supply an install the correct pump for the appropriate application.
Quality Products
Only the highest quality of products are sourced for our installations. This ensures that we are able to guarantee our quality workmanship stands the test of time.
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